I can't seem to access my netPi anymore so I'm trying to reset it to factory setting using several USB sticks but can't seem to get
through. Node red got blocked and i couldn't delete the flows so i tried getting back to factory setting but now i can neither access the
device properly nor reset it.
Well what you can always do is connecting a display to the HDMI connector and watch the boot procedure of the device. There you can see if the USB sticks (with/without) is recognized.
Plese full format the FAT32 file system ... the best is doing that untr Linux (if you have). Quick Format usuall don't work.
Also make sure you named the USB volume correctly to value RECOVERY. Else it will not be recognized at all.
By the way which device exactl are you using. What is the name of your device on th label. Maybe you are using the wrong software for the wrong device. Make sure you exctract the software 1.1.3.0 files provided on the netPI web site before you put them on the USB.
Thx
Armin
„You never fail until you stop trying.“, Albert Einstein (1879 - 1955)
So your netPI is not dead and basically alive. If I see your first of three screen shots I see a term like "4 USB devices found" right at the beginning. This term should change in case a USB stick is inserted with RECOVERY volume label to a value "5 USB devices found". Is it?
Then the log comes to a point where it says "reading fit image". If a valid image was found on the USB stick it says the same but tell you it is booting from USB instead of mmc0. I can't tell exactly since I am not in the office and cannot reproduce it this week. But does it?
„You never fail until you stop trying.“, Albert Einstein (1879 - 1955)
Contrary to the assumption you had a netPI device, we have recognized your device as Edge Gateway named "Connect" when you returned it to us.
These type of devices and of course netPI are supporting you on communications at the IT/OT edge. But our Edge Gateways have plenty of software more installed than plain Docker as on netPI. This offers you indeed multiple vectors to get such a device into a non-bootable state which was the root cause of your problem.
We sent you back a replacement device.
Thx
Armin
„You never fail until you stop trying.“, Albert Einstein (1879 - 1955)