August-23rd-2018, 06:03 AM
Hello Dursma,
I am sorry to hear that one netPI does not work as expected.
Of course you can return the unit, but before we both should check if we can get the non working unit recovered and back to oepration again.
What I need to decided if we can recover or not are two things:
1.) When netPI boots it prints out a log file on the HDMI port. Can you make a sceen shot if want netPI prints out
2.) Every netPI has a sticker on the metallic housing. On this sticker there is a lot of information. One information is the MAC address call MAC Addr. Can you please tell me the MAC address please
Did you buy the netPI through Amazon, through Web-Shop or through Hilscher normal sales?
Thx
Armin
I am sorry to hear that one netPI does not work as expected.
Of course you can return the unit, but before we both should check if we can get the non working unit recovered and back to oepration again.
What I need to decided if we can recover or not are two things:
1.) When netPI boots it prints out a log file on the HDMI port. Can you make a sceen shot if want netPI prints out
2.) Every netPI has a sticker on the metallic housing. On this sticker there is a lot of information. One information is the MAC address call MAC Addr. Can you please tell me the MAC address please
Did you buy the netPI through Amazon, through Web-Shop or through Hilscher normal sales?
Thx
Armin
„You never fail until you stop trying.“, Albert Einstein (1879 - 1955)
