June-6th-2022, 04:10 AM
Dear Hilscher Service Team,
Recently we upgraded the firmware of Netpi3 Edge<NIOT-E-NPI3-51-EN-RE> from V1.2.0.0 to V1.2.2.0 by usb sticker recovery, I downloaded and followed the guideline in Hilscher official website, the firmware upgraded successfully and it could start the system automatically, but the data lost after recovery. Then I tried to enter <Edge Gateway Manager> webpage to reconfigure the edge by default access: https://NTB827EBFBC735 but failed to enter.
Could you forward this ticket to Hilscher technical support I can reach out directly? Thank you.
Recently we upgraded the firmware of Netpi3 Edge<NIOT-E-NPI3-51-EN-RE> from V1.2.0.0 to V1.2.2.0 by usb sticker recovery, I downloaded and followed the guideline in Hilscher official website, the firmware upgraded successfully and it could start the system automatically, but the data lost after recovery. Then I tried to enter <Edge Gateway Manager> webpage to reconfigure the edge by default access: https://NTB827EBFBC735 but failed to enter.
Could you forward this ticket to Hilscher technical support I can reach out directly? Thank you.
