July-13th-2021, 01:07 PM
(This post was last modified: July-13th-2021, 01:11 PM by Armin@netPI.)
Well indeed ... netPI and netIOT Connect Edge Gateway - which is the device you are using - are differently handled in terms of support.
netPI is a device supported through this forum only and has an official landing page under https://www.netiot.com/netpi/industrial-raspberry-pi-3/ while the netIOT Connect Gateway (V1.x generation of software) is supported through the Hilscher hotline team and ticket system addressing all inquiries to support@hilscher.com and is advertised on www.hilscher.com web site in the section Industrial IOT. Additionally the netIOT Edge Device series was dedicated a knowledge base page which is located on Hilscher's kb.hilscher.com knowledge base under https://kb.hilscher.com/x/yh-mBQ
I agree that version of software V1.2.1.0 was made public and V1.2.2.0 version remained in the backgroup. I updated the page https://kb.hilscher.com/x/kTMfBw just some minutes ago, to bring the latest software V1.2.2.0 to the front.
Thx
Armin
netPI is a device supported through this forum only and has an official landing page under https://www.netiot.com/netpi/industrial-raspberry-pi-3/ while the netIOT Connect Gateway (V1.x generation of software) is supported through the Hilscher hotline team and ticket system addressing all inquiries to support@hilscher.com and is advertised on www.hilscher.com web site in the section Industrial IOT. Additionally the netIOT Edge Device series was dedicated a knowledge base page which is located on Hilscher's kb.hilscher.com knowledge base under https://kb.hilscher.com/x/yh-mBQ
I agree that version of software V1.2.1.0 was made public and V1.2.2.0 version remained in the backgroup. I updated the page https://kb.hilscher.com/x/kTMfBw just some minutes ago, to bring the latest software V1.2.2.0 to the front.
Thx
Armin
„You never fail until you stop trying.“, Albert Einstein (1879 - 1955)