Hello all,
We are having a NetPi with model number NIOT-E-NPI3-51-EN-RE with which we are facing a problem to access. We tried connecting the device from browser using its Host Name, Using Windows explorer as well. When we tried accessing the device using a web browser we got the error "The site can't be reached". When we check for devices in windows explorer, this device is not visible as well. The NS status LED on the device is glowing RED constantly. We checked the definition for this status in the user manual which states that "Duplicate IP: The device has detected that its IP address is already in use". This is a brand new device and we didn't modify any of its settings and are unable to figure out the reason behind the problem. Kindly help me out of this issue because I am very new to this product. Thanks in advance.
We are having a NetPi with model number NIOT-E-NPI3-51-EN-RE with which we are facing a problem to access. We tried connecting the device from browser using its Host Name, Using Windows explorer as well. When we tried accessing the device using a web browser we got the error "The site can't be reached". When we check for devices in windows explorer, this device is not visible as well. The NS status LED on the device is glowing RED constantly. We checked the definition for this status in the user manual which states that "Duplicate IP: The device has detected that its IP address is already in use". This is a brand new device and we didn't modify any of its settings and are unable to figure out the reason behind the problem. Kindly help me out of this issue because I am very new to this product. Thanks in advance.
