April-16th-2021, 05:34 PM
Hello Armin,
I received my netPi a few weeks ago and when I tried to start it yesterday, I faced exactly the same problem as bfjp.
You can check the picture I attached, it is the same error message during recovery.
It is a NIOT-E NPI3 51-EN-RE, model variant = 32HE
date code : 21/07
part nb: 1321.502
Could you please confirm that it is not possible to solve the problem on my side ?
And then could you please tell me the procedure to return the product ?
Thanks in advance !
Antoine
I received my netPi a few weeks ago and when I tried to start it yesterday, I faced exactly the same problem as bfjp.
You can check the picture I attached, it is the same error message during recovery.
It is a NIOT-E NPI3 51-EN-RE, model variant = 32HE
date code : 21/07
part nb: 1321.502
Could you please confirm that it is not possible to solve the problem on my side ?
And then could you please tell me the procedure to return the product ?
Thanks in advance !
Antoine